Privacy Policy

Ansys Medical (“we”, “us”, “our”) is an Indonesia-based exporter of surgical, implant and dental instruments. This policy explains what personal data we collect through ansysmedical.com (this website), why we collect it, and how it is handled.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information — name, email and phone number if you create an account on this website.
• Quote requests — company/institution name, contact email, phone, destination country, delivery timeline and product requirements submitted through our Request a Quote form or quote list, including any attached spec sheets or tender documents.
• Contact form submissions — name, email and message content when you contact us directly.
• Technical data — IP address, browser type, and pages visited, collected automatically via cookies and standard web server logs.

2. How We Use Your Information

• To prepare quotes, process orders and respond to B2B/tender requests.
• To communicate with you about your quote, order, account or enquiry.
• To maintain the security and proper functioning of our website and shopping cart.
• To comply with legal, tax and export/shipping documentation requirements.

We do not sell your personal data to third parties.

3. Sharing Your Information

We share information only where necessary to operate our business:

• With shipping and logistics partners, to deliver your order internationally.
• With our website hosting and form-processing service providers (WordPress, WooCommerce and Fluent Forms), solely to operate this website and deliver form submissions to our team.
• Where required by law, such as customs, tax or export documentation.

4. Cookies

Our website uses cookies required for core functionality — for example, remembering the items on your quote list and your session. You can control or disable cookies through your browser settings; doing so may affect the quote list.

5. Data Retention

We retain order and account information for as long as necessary to fulfil the purposes described above and to meet our legal and accounting obligations. Quote request and contact form submissions are retained for as long as needed to respond to and follow up on your enquiry.

6. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data held by us. To make such a request, contact us using the details below.

7. Contact Us

For any privacy-related questions or requests, contact:
Ansys Medical, Indonesia
Email: info@ansysmedical.com

This policy may be updated from time to time to reflect changes in our practices or for legal/regulatory reasons. Please check back periodically.